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#	Item
301	MENTOR GRAPHICS KCS is a Team Sport SM Consortium for Service Innovation Add to Reading List Source URL: www.serviceinnovation.org Language: English - Date: 2012-05-24 12:30:54 Education theory Help desk Knowledge Centered Support Consumer behaviour Customer experience Customer service Customer satisfaction Marketing Customer experience management Business
302	Tuesday, October 19, 1999 Add to Reading List Source URL: www.expertnetworks.us Language: English - Date: 2012-05-22 13:54:54 OSI protocols Customer experience management Groupware Help desk Outsourcing Technical support Fax Modem Technology Marketing Office equipment
303	CASE STUDY POWERSOLUTION.COM ENSURING CUSTOMERS GET THE SUPPORT THEY NEED “Once we tried it, the decision was Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2013-11-04 17:26:55 Remote administration software Computing Bomgar Networking hardware Help desk Customer experience management Technical support X Window System Usability Remote desktop Software System software
304	CASE STUDY BANKTEL SYSTEMS DELIVERING AN EXCEPTIONAL END-USER EXPERIENCE BankTEL Systems is a premier provider of financial accounting and cash management software Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2014-03-26 09:34:16 Customer experience management Computing Bomgar Networking hardware Information technology management System software WebEx Technical support Customer support Remote administration software Remote desktop Help desk
305	Global Technical Assistance Center (GTAC) USER GUIDE Table of Contents Ready to Assist You..................................................................................................... 4 Add to Reading List Source URL: extrcdn.extremenetworks.com Language: English - Date: 2015-02-10 14:54:09 Computing Email Technical support Internet Technology Customer experience management Help desk Remote desktop
306	SpotLight® Integrated Guided Diagnostic Systems What Does SpotLight Do? • Accelerates diagnosis and repair Add to Reading List Source URL: www.casebank.com Language: English - Date: 2014-10-14 10:31:06 Help desk Failure Reliability engineering Systems engineering Maintenance Troubleshooting Customer support Technical support Maintenance repair and operations Marketing Information technology management Customer experience management
307	Legal Assistant – Property & Personal Injury focus Add to Reading List Source URL: www.codea.com.au Language: English - Date: 2015-04-08 03:00:26 Computing X Window System Software Help desk Customer experience management
308	CASE STUDY CARESTREAM DENTAL REMOTE SUPPORT THAT HELPS DELIVER AN EXCEPTIONAL CUSTOMER EXPERIENCE “Prior to Bomgar, we used Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2013-11-08 17:35:49 Computing Help desk Customer experience management Remote administration software Bomgar Networking hardware Technical support Customer support Digital radiography Software Remote desktop System software
309	GEOSPATIAL EXPLOITATION PRODUCTS (GXP®) UPGRADE ENTITLEMENT (UE) POLICY OVERVIEW www.baesystems.com/gxp Add to Reading List Source URL: www.socetgxp.com Language: English - Date: 2013-07-10 17:43:23 Science Information technology management SOCET SET Technical support Customer support GxP Free software Windows XP Software development process Marketing Customer experience management Help desk
310	The Bugzilla GuideRelease The Bugzilla Team The Bugzilla GuideRelease by The Bugzilla Team Add to Reading List Source URL: www.bugzilla.org Language: English - Date: 2015-02-27 18:36:14 Bugzilla Mozilla Help desk Perl Dave Miller Bug tracking system Linux kernel Software Computing Free software

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